Alana Maria Jewellery is looking for a Store Manager for our brand new Flagship store located in Westfield at Bondi junction. The Store Manager encompasses a role of leadership and initiative to maintain an encouraging workplace culture. The Store Manager should be confident in staff management, maintaining store presentation, stock management, administration, meeting company KPI’s and ensuring all staff members consistently provide an exceptional customer in-store experience. This role is perfect for the individual who inspires and motivates a team to drive for exceptional customer service.
Requirements and Experience:
1+ year in retail management essential
Strong interpersonal skills with the ability to effectively communicate with team members and customers
Exceptional leadership skills with the ability to guide, develop and motivate team members
A proven history of providing excellent customer service with a high level of integrity
Great communication skills, written and verbal
Flexibility with working hours and the ability to work some nights for late night trading and weekends
Be physically capable of being on your feet for long periods of time
Excellent organisational skills and strong problem solving ability
Highly flexible, adaptable and decisive. Able to react quickly to issues which arise
Willingness to provide hands-on support to the team on a day to day basis to help meet store and customer needs
Proficient in the use of Google Drive applications
Experience in the supervision of staff
Thorough understanding of the brand and champion company values and expectations at Alana Maria
Tasks and Responsibilities:
Assist with the recruitment of new employees
Onboarding and training of new employees
Delegate daily tasks and ensure tasks are completed to desired standards
Identifying and implementing continuous improvement opportunities within the business
Motivate and inspire the team, recognising high performance and best practice innovations
Monitor and uphold store KPI’s
Management of communication between team members
Management of queries and feedback from customers
Enforce store policies and procedures
Can work permanently in Australia
Must be available for at least one day per weekend.
Here at Alana Maria, we are passionate about creating a quality in store experience for our customers. A suitable employee will work closely with Company Senior Managers, the Company Director, and various other departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you are interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: email@example.com with ‘STORE MANAGER - BONDI’ as the subject line.