CAREERS

E-COMMERCE COORDINATOR
Alana Maria Jewellery is looking for a confident and experienced E-Commerce Operations Coordinator to support the operational running of our E-Commerce and online store department. Acting as a key point of contact for efficiency across Shopify operations, this role is perfect for someone who has a digital retail background, is driven, highly organised and looking for their next step in the digital retail space. This role is based in our head office located in Freshwater, NSW, on Sydney’s Northern Beaches. 
 Requirements and Experience:
1-2 years management and leadership experience within the Retail, Distribution and/or E Commerce space
Experienced in Shopify systems (minimum of 1 year) 
Intermediate MS Office skills, tech savvy with previous experience working with E Commerce online platforms advantageous
 
Tasks and Responsibilities:
Monitoring Shopify inventory systems, stock levels and back-end operations across 2 fast-paced stores
Designing, developing and updating Shopify website 
Streamlining operational efficiencies, including implementing new systems when necessary 
Optimising processes across eCommerce
Liaising with the customer service, packing, and jewellery making teams 
Identifying efficiencies and KPIs to help improve business operations
Assisting with IT difficulties across all departments, including computer flow and systems
 
Employment Type
Permanent Part time position available.  
Here at Alana Maria, we are passionate about creating a quality online experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: [email protected] with ‘E-COMMERCE ASSISTANT’ as the subject line.  
 
JEWELLER
Alana Maria Jewellery is looking for an efficient and skilled Jeweller to join our team, based in our head office located in Freshwater, on Sydney’s Northern Beaches. This role is perfect for an individual who has a keen eye for detail and design, to create beautiful pieces designed for the Alana Maria woman. 
Experience and Requirements:
Experience in handmade jewellery preferred but not essential
Strong initiative and time-management skills with ability to manage own workload
Attention to detail
Strong Communication skills
Ability to liaise with staff from other departments as required
Required to liaise with customers when necessary
Ability to work in a fast-paced high-volume environment
Thorough understanding of the brand and values at Alana Maria 
Tasks and Responsibilities:
Create hand-made pieces made to order in a time-sensitive manner
Liaise with members of staff in the production of made to order pieces 
Provide exceptional service in streamlining back end customer experience. This may include communicating with clients regarding custom designs
Work Eligibility
Can work permanently in Australia
Minimum 3-4 days per week required
Employment Type
Full-time and Permanent part Time positions available
Here at Alana Maria, we are passionate about producing quality hand-crafted pieces for our customers. Suitable employees will work closely with Senior Jewellers, the company Director, and management as well as given the opportunity to design new pieces. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: jacinta@alanamariajewellery.com with ‘JEWELLER’ as the subject line.  
 
CASUAL SALES ASSISTANT
Alana Maria Jewellery is looking for Casual Sales Assistants to join our team of staff in our Freshwater store, located in the Northern Beaches of Sydney. The Casual Sales Assistant is the face of Alana Maria Jewellery in driving exceptional customer service in store while upholding brand values. This role is perfect for the confident, positive and inspiring individual who upholds a passion for customer happiness. 
Requirements and Experience:
Experience in retail required, Minimum of one year preferred
Excellent customer service skills
Problem-solving and initiative skills
Thorough understanding of the brand and values at Alana Maria 
An overall outstanding teammate who has the ability to cope under pressure at times
Striving to achieve company KPI’s
Tasks and Responsibilities:
Maintain immaculate presentation of shop at all times 
Maintain an exceptional level of customer service, leading by example in communication and customer engagement
Provide exceptional product knowledge
Work Eligibility
Can work permanently in Australia
Minimum 2-3 days per week - Flexible roster 
Employment Type
Casual and Permanent Part Time positions available
Here at Alana Maria, we are passionate about creating a quality in-store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: jacinta@alanamariajewellery.com with ‘CASUAL STAFF ASSISTANT’ as the subject line.  
 
RETAIL MANAGER 
Alana Maria Jewellery is looking for a Store Manager to join our team of staff located in the Northern Beaches of Sydney. The Store Manager encompasses a role of leadership and initiative to maintain an encouraging workplace culture, whilst delegating the importance of meeting company KPI’s as well as creating an exceptional customer in-store experience. This role is perfect for the individual who inspires and motivates a team who drive to continue an exceptional reputation of styling and customer service.
Requirements and Experience: 
1+ year in management in retail or hospitality essential
Thorough understanding of the brand and values at Alana Maria
A strong understanding of customer relationship management, business service models and consultative selling techniques
Strong communication skills 
Exceptional organisational skills 
Tasks and Responsibilities: 
Delegate daily tasks to retail and ensure tasks are completed to desired standards 
Identifying and implementing continuous improvement opportunities within the business 
Motivate and inspire the team, recognising high performance and best practice innovations
Monitor and uphold store KPI’s
Management of communication between team members 
Management of queries and feedback from customers
Enforce store policies and procedures 
Work Eligibility
Can work permanently in Australia
Must be available for at least one day per weekend. 
Employment Type
Full-time salary position
Here at Alana Maria, we are passionate about creating a quality in store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: jacinta@alanamariajewellery.com with ‘STORE MANAGER - FRESHWATER’ as the subject line.  
 
DISPATCH ASSISTANT
Alana Maria Jewellery is looking for an efficient and organised Dispatch Assistant to join our team.  This role is based in our head office located in Freshwater, NSW, on Sydney’s Northern Beaches. . The dispatch assistant is responsible for seamless packing of both online and phone orders. This role is perfect for the individual who thrives in an energetic, high paced environment whilst creating individualised customer experience for any potential queries which may arise. 
Requirements and Experience: 
1  year in a similar role is preferred but not essential.
Excellent customer service skills
Problem-solving and initiative skills 
Ability to work in a in high volume, fast paced environment
Thorough understanding of the brand and values at Alana Maria
Tasks and Responsibilities: 
Packing high volume online orders during regular trade and peak sale period 
Corresponding with jewellers to create and pack phone orders and custom pieces  
Ensuring all orders are quality control checked and dispatched in a timely fashion
Work Eligibility
Can work permanently in Australia
Minimum 3 days per week
Employment Type
Casual and Part Time positions available
Here at Alana Maria, we are passionate about creating a quality online shopping experience for our customers. A suitable employee will work closely with our Customer Service Manager, Jewellers, and various departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
'If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: jacinta@alanamariajewellery.com with ‘STORE MANAGER - FRESHWATER’ as the subject line.