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Alana Maria Jewellery is looking for Casual Sales Assistants to join our team of staff for our Freshwater store, located in the Northern Beaches.
The Casual Sales Assistant is the face of Alana Maria Jewellery in driving exceptional customer service in store while upholding brand values. This role is perfect for the confident, positive and inspiring individual who upholds a passion for customer happiness.
Requirements and Experience:
Experience in retail required, Minimum of one year preferred
Excellent customer service skills
Problem-solving and initiative skills
Thorough understanding of the brand and values at Alana Maria
An overall outstanding teammate who has the ability to cope under pressure at times
Striving to achieve company KPI’s
Tasks and Responsibilities:
Maintain immaculate presentation of shop at all times
Maintain an exceptional level of customer service, leading by example in communication and customer engagement
Provide exceptional product knowledge
Work Eligibility
Can work permanently in Australia
Must have full availability to work throughout September 2025 – January 2026 including extended trade, weekends, and Public Holidays.
Must be available to commence training in October 2025.
Employment Type
Casual positions available
Here at Alana Maria, we are passionate about creating a quality in-store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. Employees will enjoy generous staff discounts and will be rewarded for their hard work, and are provided the opportunity for growth and promotions within the business after their seasonal contract.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘Seasonal Sales Assistant - Freshwater’ as the subject line.
APPLICATIONS CLOSE 31TH AUGUST
Alana Maria Jewellery is looking for Casual Sales Assistants to join our team of staff for our Bondi store, located in Bondi Junction, Westfield.
The Casual Sales Assistant is the face of Alana Maria Jewellery in driving exceptional customer service in store while upholding brand values. This role is perfect for the confident, positive and inspiring individual who upholds a passion for customer happiness.
Requirements and Experience:
Experience in retail required, Minimum of one year preferred
Excellent customer service skills
Problem-solving and initiative skills
Thorough understanding of the brand and values at Alana Maria
An overall outstanding teammate who has the ability to cope under pressure at times
Striving to achieve company KPI’s
Tasks and Responsibilities:
Maintain immaculate presentation of shop at all times
Maintain an exceptional level of customer service, leading by example in communication and customer engagement
Provide exceptional product knowledge
Work Eligibility
Can work permanently in Australia
Must have full availability to work throughout September 2025 – January 2026 including extended trade, weekends, and Public Holidays.
Must be available to commence training in October 2025.
Employment Type
Casual positions available
Here at Alana Maria, we are passionate about creating a quality in-store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. Employees will enjoy generous staff discounts and will be rewarded for their hard work, and are provided the opportunity for growth and promotions within the business after their seasonal contract.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘Seasonal Sales Assistant - Bondi’ as the subject line.
APPLICATIONS CLOSE 31TH AUGUST
Alana Maria Jewellery is looking for Casual Sales Assistants to join our team of staff for our Byron Bay store for this Summer Season.
The Casual Sales Assistant is the face of Alana Maria Jewellery in driving exceptional customer service in store while upholding brand values. This role is perfect for the confident, positive and inspiring individual who upholds a passion for customer happiness.
Requirements and Experience:
Experience in retail required, Minimum of one year preferred
Excellent customer service skills
Problem-solving and initiative skills
Thorough understanding of the brand and values at Alana Maria
An overall outstanding teammate who has the ability to cope under pressure at times
Striving to achieve company KPI’s
Tasks and Responsibilities:
Maintain immaculate presentation of shop at all times
Maintain an exceptional level of customer service, leading by example in communication and customer engagement
Provide exceptional product knowledge
Work Eligibility
Can work permanently in Australia
Must have full availability to work throughout mid October 2025 – mid January 2026 including extended trade, weekends, and Public Holidays.
Must be available to commence training in September 2025.
Employment Type
Casual positions available
Here at Alana Maria, we are passionate about creating a quality in-store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. Employees will enjoy generous staff discounts and will be rewarded for their hard work, and are provided the opportunity for growth and promotions within the business after their seasonal contract.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘Seasonal Sales Assistant - Byron Bay’ as the subject line.
APPLICATIONS CLOSE 31 AUGUST 2025
Alana Maria Jewellery is seeking enthusiastic and detail-oriented Customer Service & Dispatch Assistants to join our Head Office team. This role is all about delivering an exceptional customer experience through prompt, professional communication and ensuring every order is packed and dispatched to the highest standard.
We’re looking for individuals who are proactive, organised, and passionate about creating a seamless experience for our customers from the moment they place their order until it arrives at their door.
Requirements & Experience:
- Previous experience in customer service, order fulfilment, or dispatch (minimum 1 year preferred)
- Strong communication skills with a customer-first mindset
- Excellent problem-solving abilities and initiative
- High attention to detail and accuracy in order processing
- Ability to work well under pressure and meet dispatch deadlines
- Team player with a positive, solutions-focused attitude
- Understanding and alignment with Alana Maria Jewellery’s brand values
Key Responsibilities:
- Respond to customer enquiries via email, phone, and social media promptly and professionally
- Process and pack online orders with precision, care, and efficiency
- Coordinate dispatch and shipping to ensure timely delivery
- Maintain accurate records of orders, stock levels, and returns
- Liaise with couriers and manage tracking updates for customers
- Uphold a high standard of presentation in the dispatch area
- Support the customer experience by providing exceptional product knowledge and service
Work Eligibility & Availability:
- Must be able to work permanently in Australia
- Full availability required from September 2025 – January 2026, including weekends, extended trade, and public holidays
- Must be available to commence training in October 2025
Employment Type:
- Casual positions available
Here at Alana Maria, we are passionate about creating a quality in-store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. Employees will enjoy generous staff discounts and will be rewarded for their hard work, and are provided the opportunity for growth and promotions within the business after their seasonal contract.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘Customer Service and Dispatch Assistant’ as the subject line.
APPLICATIONS CLOSE 31 AUGUST 2025
Alana Maria Jewellery is seeking a Permanent Jewellery Specialist who can provide exceptional customer service experience to all customers who attend AMJ Forever appointments. Ensuring a positive, informative and engaging approach with highly trained jewelling skills to design and weld on custom pieces.
This role may also assist in other areas of the business as required, including but not limited to; monthly Component Stocktake; providing assistance in the office to other departments in the company. Assisting in Retail and providing exceptional customer service on the shop floor.
Requirements and Experience:
- Experience in retail or jewellery welding required, Minimum of one year preferred
- Excellent customer service skills
- Problem-solving and initiative skills
- Thorough understanding of the brand and values at Alana Maria
- An overall outstanding teammate who has the ability to cope under pressure at times
- Striving to achieve company KPI’s
Tasks and Responsibilities:
- Host AMJF appointments with positive and upbeat energy.
- Provide detailed advice and thoughtfully design pieces with the customers.
- Operate a welding machine and jewelling tools to install custom pieces
- Uphold safe practice around machinery and tools
- Meet or exceed the set daily KPI’s for the sales in AMJF.
- Actively implement the Company’s sales strategies and promotions to ensure maximum profit is generated.
- Treat every appointment as an opportunity to upsell additional pieces and charms and inform the customer of any in store or online member benefits, promotions or sales.
Work Eligibility
Can work permanently in Australia
Must have full availability to work throughout mid October 2025 – mid January 2026 including extended trade, weekends, and Public Holidays.
Must be available to commence training in September 2025.
Employment Type
Casual positions available
Here at Alana Maria, we are passionate about creating a quality in-store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. Employees will enjoy generous staff discounts and will be rewarded for their hard work, and are provided the opportunity for growth and promotions within the business after their seasonal contract.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘Permanent Jewellery Specialist’ as the subject line.