CAREERS

 RETAIL SALES ASSISTANT
Alana Maria Jewellery is looking for Casual Sales Assistants to join our team of staff in our Freshwater store, located in the Northern Beaches of Sydney as well as our Byron Bay Store. The Casual Sales Assistant is the face of Alana Maria Jewellery in driving exceptional customer service in store while upholding brand values. This role is perfect for the confident, positive and inspiring individual who upholds a passion for customer happiness. 
Requirements and Experience:
Experience in retail required, Minimum of one year preferred
Excellent customer service skills
Problem-solving and initiative skills
Thorough understanding of the brand and values at Alana Maria 
An overall outstanding teammate who has the ability to cope under pressure at times
Striving to achieve company KPI’s
Tasks and Responsibilities:
Maintain immaculate presentation of shop at all times 
Maintain an exceptional level of customer service, leading by example in communication and customer engagement
Provide exceptional product knowledge
Work Eligibility
Can work permanently in Australia
Minimum 2-3 days per week - Flexible roster 
Employment Type
Casual and Permanent Part Time positions available
Here at Alana Maria, we are passionate about creating a quality in-store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘RETAIL SALES ASSISTANT - FRESHWATER’ or 'RETAIL SALES ASSISTANT - BYRON BAY' as the subject line.  
*Candidate must be fully vaccinated to be eligible for this role.
 
RETAIL MANAGER 
Alana Maria Jewellery is looking for a Store Manager to join our team of staff located in the Northern Beaches of Sydney as well as Byron Bay. The Store Manager encompasses a role of leadership and initiative to maintain an encouraging workplace culture, whilst delegating the importance of meeting company KPI’s as well as creating an exceptional customer in-store experience. This role is perfect for the individual who inspires and motivates a team who drive to continue an exceptional reputation of styling and customer service.
Requirements and Experience: 
1+ year in management in retail or hospitality essential
Thorough understanding of the brand and values at Alana Maria
A strong understanding of customer relationship management, business service models and consultative selling techniques
Strong communication skills 
Exceptional organisational skills 
Tasks and Responsibilities: 
Delegate daily tasks to retail and ensure tasks are completed to desired standards 
Identifying and implementing continuous improvement opportunities within the business 
Motivate and inspire the team, recognising high performance and best practice innovations
Monitor and uphold store KPI’s
Management of communication between team members 
Management of queries and feedback from customers
Enforce store policies and procedures 
Work Eligibility
Can work permanently in Australia
Must be available for at least one day per weekend. 
Employment Type
Full-time salary position
Here at Alana Maria, we are passionate about creating a quality in store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘STORE MANAGER - FRESHWATER’ or 'STORE MANAGER - BYRON BAY' as the subject line.  
*Candidate must be fully vaccinated to be eligible for this role. 
DISPATCH ASSISTANT
Alana Maria Jewellery is looking for an efficient and organised Dispatch Assistant to join our team.  This role is based in our head office located in Freshwater, NSW, on Sydney’s Northern Beaches. . The dispatch assistant is responsible for seamless packing of both online and phone orders. This role is perfect for the individual who thrives in an energetic, high paced environment whilst creating individualised customer experience for any potential queries which may arise. 
Requirements and Experience: 
1  year in a similar role is preferred but not essential.
Excellent customer service skills
Problem-solving and initiative skills 
Ability to work in a in high volume, fast paced environment
Thorough understanding of the brand and values at Alana Maria
Tasks and Responsibilities: 
Packing high volume online orders during regular trade and peak sale period 
Corresponding with jewellers to create and pack phone orders and custom pieces  
Ensuring all orders are quality control checked and dispatched in a timely fashion
Work Eligibility
Can work permanently in Australia
Minimum 3 days per week
Employment Type
Casual and Part Time positions available
Here at Alana Maria, we are passionate about creating a quality online shopping experience for our customers. A suitable employee will work closely with our Customer Service Manager, Jewellers, and various departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
'If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘DISPATCH ASSISTANT - FRESHWATER’ as the subject line.