CAREERS

 RETAIL SALES ASSISTANT - BYRON BAY

Alana Maria Jewellery is looking for Casual Sales Assistants to join our team of staff in our Byron Bay store. The Casual Sales Assistant is the face of Alana Maria Jewellery in driving exceptional customer service in store while upholding brand values. This role is perfect for the confident, positive and inspiring individual who upholds a passion for customer happiness. 
Requirements and Experience:
Experience in retail required, minimum of one year preferred
Excellent customer service skills
Problem-solving and initiative skills
Thorough understanding of the brand and values at Alana Maria 
An overall outstanding teammate who has the ability to cope under pressure at times
Striving to achieve company KPI’s
Tasks and Responsibilities:
Maintain immaculate presentation of shop at all times 
Maintain an exceptional level of customer service, leading by example in communication and customer engagement
Provide exceptional product knowledge
Work Eligibility
Can work permanently in Australia
Minimum 2-3 days per week - Flexible roster 
Employment Type
Casual and Permanent Part Time positions available
Here at Alana Maria, we are passionate about creating a quality in-store experience for our customers. A suitable employee will work closely with Senior Managers, the Company Director, and various other departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you are interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: [email protected] with ‘RETAIL SALES ASSISTANT - BYRON BAY’ as the subject line.  

 RETAIL MANAGER - FRESHWATER

Alana Maria Jewellery is looking for a Retail Manager to join our team. We are looking for a Retail Manager for our Freshwater Store, located in the Northern Beaches of Sydney. The Store Manager encompasses a role of leadership and initiative to maintain an encouraging workplace culture. They should be confident in delegating the importance of meeting company KPI’s as well as creating an exceptional customer in-store experience. This role is perfect for the individual who inspires and motivates a team to drive for exceptional customer service.

Requirements and Experience: 

1+ year in management in retail or hospitality essential
Thorough understanding of the brand and values at Alana Maria
A strong understanding of customer relationship management, business service models and consultative selling techniques
Strong communication skills 
Exceptional organisational skills 

Tasks and Responsibilities: 

Delegate daily tasks to retail and ensure tasks are completed to desired standards 
Identifying and implementing continuous improvement opportunities within the business 
Motivate and inspire the team, recognising high performance and best practice innovations
Monitor and uphold store KPI’s
Management of communication between team members 
Management of queries and feedback from customers
Enforce store policies and procedures 

Work Eligibility:

Can work permanently in Australia
Must be available for at least one day per weekend. 

Employment Type:

Full-time salary position
Here at Alana Maria, we are passionate about creating a quality in store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various other departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you are interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: [email protected] with ‘STORE MANAGER - FRESHWATER’ as the subject line.  

JEWELLER - FRESHWATER

Alana Maria Jewellery is looking for a Jeweller to join our team. We are looking for a Jeweller for our Freshwater Store, located in the Northern Beaches of Sydney. This role is perfect for an individual who has a keen eye for detail and design, to create beautiful pieces designed for the Alana Maria woman.  

Requirements and Experience

Experience in handmade jewellery preferred but not essential

Strong initiative and time-management skills with ability to manage own workload

Attention to detail

Strong Communication skills

Ability to liaise with staff from other departments as required

Required to liaise with customers when necessary

Ability to work in a fast-paced high-volume environment

Thorough understanding of the brand and values at Alana Maria 

Tasks and Responsibilities:

Create hand-made pieces made to order in a time-sensitive manner

Liaise with members of staff in the production of made to order pieces 

Provide exceptional service in streamlining back end customer experience. This may include communicating with clients regarding custom designs

Work Eligibility:

Can work permanently in Australia

Minimum 3-4 days per week required

Employment Type:

Full-time and Permanent Part Time positions available

Here at Alana Maria, we are passionate about producing quality hand-crafted pieces for our customers. Suitable employees will work closely with Senior Jewellers, the company Director and management. Employees will enjoy generous staff discounts and will be rewarded for their hard work. Staff are provided the opportunity for growth and promotions within the business.

If you are interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: [email protected] with ‘JEWELLER - FRESHWATER’ as the subject line.