STORE MANAGER - BONDI
Alana Maria Jewellery is looking for a Store Manager for our brand new Flagship store located in Westfield at Bondi junction. The Store Manager encompasses a role of leadership and initiative to maintain an encouraging workplace culture. The Store Manager should be confident in staff management, maintaining store presentation, stock management, administration, meeting company KPI’s and ensuring all staff members consistently provide an exceptional customer in-store experience. This role is perfect for the individual who inspires and motivates a team to drive for exceptional customer service.
Requirements and Experience:
1+ year in retail management essential
Strong interpersonal skills with the ability to effectively communicate with team members and customers
Exceptional leadership skills with the ability to guide, develop and motivate team members
A proven history of providing excellent customer service with a high level of integrity
Great communication skills, written and verbal
Flexibility with working hours and the ability to work some nights for late night trading and weekends
Be physically capable of being on your feet for long periods of time
Excellent organisational skills and strong problem solving ability
Highly flexible, adaptable and decisive. Able to react quickly to issues which arise
Willingness to provide hands-on support to the team on a day to day basis to help meet store and customer needs
Proficient in the use of Google Drive applications
Experience in the supervision of staff
Thorough understanding of the brand and champion company values and expectations at Alana Maria
Tasks and Responsibilities:
Assist with the recruitment of new employees
Onboarding and training of new employees
Delegate daily tasks and ensure tasks are completed to desired standards
Identifying and implementing continuous improvement opportunities within the business
Motivate and inspire the team, recognising high performance and best practice innovations
Monitor and uphold store KPI’s
Management of communication between team members
Management of queries and feedback from customers
Enforce store policies and procedures
Sales reports
Rostering
Work Eligibility:
Can work permanently in Australia
Must be available for at least one day per weekend.
Employment Type:
Full-time position
Here at Alana Maria, we are passionate about creating a quality in store experience for our customers. A suitable employee will work closely with Company Senior Managers, the Company Director, and various other departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you are interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘STORE MANAGER - BONDI’ as the subject line.
ASSISTANT STORE MANAGER - BONDI
Alana Maria Jewellery is looking for an Assistant Store Manager to join our team at our brand new store located in Bondi Westfield. The Assistant Store Manager assists with the general operations of the store reporting to and supporting the Store Manager. The focus of this hands-on role includes staff management, store presentation, stock management, and most importantly customer service. The Assistant Store Manager should be confident in leading by example to create an exceptional customer in-store experience. This role is perfect for the individual with a can-do attitude who inspires and motivates a team to drive for exceptional customer service.
Requirements and Experience:
Staff management experience
A proven history of providing excellent customer service with a high level of integrity
Great communication skills, written and verbal
Flexibility with working hours and the ability to work some nights for late night trading and weekends
Be physically capable of being on your feet for long periods of time
Strong interpersonal skills with the ability to effectively communicate with team members and customers
Excellent organisational skills and strong problem solving ability
Self-motivated with the ability to guide, develop and motivate others
Highly flexible, adaptable and decisive. Able to react quickly to issues which arise
Willingness to provide hands-on support to the team on a day to day basis to help meet store and customer needs
Proficient in the use of Google Drive applications
Experience in the supervision of staff
Tasks and Responsibilities:
Assist with the onboarding and training of new employees
Delegate daily tasks and ensure tasks are completed to desired standards
Identifying and implementing continuous improvement opportunities within the business
Motivate and inspire the team, recognising high performance and best practice innovations
Monitor and uphold store KPI’s
Management of communication between team members
Management of queries and feedback from customers
Enforce store policies and procedures
Work Eligibility:
Can work permanently in Australia
Must be available for at least one day per weekend.
Employment Type:
Part-time position
Here at Alana Maria, we are passionate about creating a quality in store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various other departments. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you are interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘ASSISTANT STORE MANAGER - BONDI’ as the subject line.
STORE MANAGER - BYRON BAY
Alana Maria Jewellery is looking for a Store Manager to join our team of staff located in Byron Bay. The Store Manager encompasses a role of leadership and initiative to maintain an encouraging workplace culture, whilst delegating the importance of meeting company KPI’s as well as creating an exceptional customer in-store experience. This role is perfect for the individual who inspires and motivates a team who drive to continue an exceptional reputation of styling and customer service.
Requirements and Experience:
1+ year in management in retail or hospitality essential
Thorough understanding of the brand and values at Alana Maria
A strong understanding of customer relationship management, business service models and consultative selling techniques
Strong communication skills
Exceptional organisational skills
Tasks and Responsibilities:
Delegate daily tasks to retail and ensure tasks are completed to desired standards
Identifying and implementing continuous improvement opportunities within the business
Motivate and inspire the team, recognising high performance and best practice innovations
Monitor and uphold store KPI’s
Management of communication between team members
Management of queries and feedback from customers
Enforce store policies and procedures
Work Eligibility
Can work permanently in Australia
Must be available for at least one day per weekend.
Employment Type
Full-time salary position
Here at Alana Maria, we are passionate about creating a quality in store experience for our customers. A suitable employee will work closely with Senior Managers, the company Director, and various departments. Employees will enjoy generous staff discounts and will be rewarded for their hard work, and are provided the opportunity for growth and promotions within the business.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: jacinta@alanamariajewellery.com with ‘STORE MANAGER - BYRON BAY’ as the subject line.
RETAIL SALES ASSISTANT - FRESHWATER
Alana Maria Jewellery is looking for Casual Retail Sales Assistants to join our team in our home store located in Freshwater. The Retail Sales Assistant is the face of Alana Maria Jewellery in driving exceptional customer service in store while upholding company values. This role is perfect for the confident, positive and inspiring individual who upholds a passion for customer happiness and interest in jewellery.
Requirements and Experience:
Experience in retail required, minimum of one year preferred
Exceptional customer service skills
Problem solving and initiative skills
Fast learner
Thorough understanding of the brand values at Alana Maria
Ability to cope under pressure in a fast-pace work environment
Strives to achieve company KPIs
Excellent organisational skills
Tasks and Responsibilities:
Maintain immaculate presentation of the shop at all times
Upselling skills
Processing sales through the company POS system
Maintain an exceptional level of customer service through communication and customer engagement
Exceptional product knowledge
Work Eligibility:
Can work permanently in Australia
Must be available to work weekends.
Minimum 2-3 days per week - Flexible roster
Employment Type:
Casual positions available
Here at Alana Maria, we are passionate about creating a quality in store experience for our customers. A suitable employee will work closely with the Store Manager and various other departments within the company. All AMJ employees will enjoy generous staff discounts and incentives. All employees are provided the opportunity for growth and promotions within the business.
If you are interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘RETAIL SALES ASSISTANT - FRESHWATER as the subject line.
JEWELLER - FRESHWATER
Alana Maria Jewellery is looking for an efficient and skilled Jeweller to join our team working in our office located in Freshwater, on Sydney’s Northern Beaches. This role is perfect for an individual who has a keen eye for detail and design, to create beautiful pieces designed for the Alana Maria woman.
Requirements and
Experience:
Experience in handmade jewellery preferred but not essential
Strong initiative and time-management skills with ability to manage own workload
Attention to detail
Strong Communication skills
Ability to liaise with staff from other departments as required
Required to liaise with customers when necessary
Ability to work in a fast-paced high-volume environment
Thorough understanding of the brand and values at Alana Maria
Tasks and Responsibilities:
Create hand-made pieces made to order in a time-sensitive manner
Liaise with members of staff in the production of made to order pieces
Provide exceptional service in streamlining back end customer experience. This may include communicating with clients regarding custom designs
Work Eligibility
Can work permanently in Australia
Minimum 3-4 days per week required
Employment Type
Full-time and Permanent part Time positions available
Here at Alana Maria, we are passionate about producing quality hand-crafted pieces for our customers. Suitable employees will work closely with Senior Jewellers, the company Director, and management as well as given the opportunity to design new pieces. Employees will enjoy generous staff discounts and will be rewarded for their hard work, and are provided the opportunity for growth and promotions within the business.
If you’re interested in joining our fun and friendly team at Alana Maria Jewellery, please send your resume and short cover letter to: careers@alanamariajewellery.com with ‘JEWELLER’ as the subject line.
