Our boxed packaging is made using a glue that can cause a chemical reaction with your jewellery meaning your pieces can tarnish over time. These boxes are designed for packaging and gifting purposes only.
We recommend storing your pieces individually in our complimentary pouches to ensure your pieces don’t become scratched, tangled or tarnished.
RECOMMENDED CARE GUIDELINES
Alana Maria Jewellery pieces are Hand-made to order. Our pieces are crafted from either; 14 Karat solid Italian Gold, 14 Karat White Gold, 14 and 18 Karat Gold filled, Sterling Silver or Gold vermeil metals, together with Australian Freshwater Pearls or diamonds.
Due to the delicate Hand-crafted nature of our pieces, special care is required to ensure the longevity of each piece. We recommend avoiding chemicals such as perfumes, lotions, chlorine, fake tan etc. and removing your jewellery before swimming, showering and exercising to avoid unnecessary wear and tear and scratching of your piece. When getting dressed it is also best to place your jewellery on last.
To keep your jewels in the best condition, we recommend following the guidelines specific to each material your piece is Hand-crafted with:
SOLID 14 KARAT GOLD
Alana Maria 14 Karat Solid Gold pieces are designed to last a life time. They will not tarnish in the shower or the ocean. However, due to this metals purity it has a more delicate nature. We recommend storing your piece in a dry place when unworn such as the packaging you received upon purchase.
Please avoid storing your Gold-filled piece in wooden boxes. These contain oils that may be harmful to your jewellery piece and overtime corrode and make solder join that is created upon creating the piece more prevalent.
It is normal for your Sterling silver piece to oxide overtime, to prevent this we recommend wearing your silver piece often; as the natural oils in your skin help stop the process of tarnishing. However, it is still recommended to avoid water and chemicals and restore its shine with a silver polishing cloth.
If your piece from Alana Maria includes pearls in its designs, please avoid the ocean, water and other chemicals, as the hole through the centre of the pearl may create a build up and may darken the pearl's original white appearance.
To prevent the breakdown or damage of your jewellery, it is necessary to remove any dirt or chemical buildup that could react negatively with the metals of your jewellery piece.
For at home cleaning of your Alana Maria Jewellery piece it is recommended to soak it in warm soapy water and gently use a very soft tooth brush by rubbing over the piece then pat dry with a cloth. We also offer jewellery polishing cloths upon request.
We provide a complimentary in-house cleaning service to all of your Alana Maria Jewellery purchases.
Please visit us in-store or get in touch with our team via email to organise your piece to be polished by our specialist team to renew your jewellery's beauty and maintain its shine.
Alana Maria Jewellery is Hand Made to order from our Freshwater studio; please allow up to 1-3 business days to create and process your order.
- However most other orders will be shipped the same or next day of purchase.
Please allow extra processing time for busy periods eg. Sales, Christmas
If your order requires urgency before our normal processing time, We will do our best to assist you.
Please get in touch before processing your order by calling our store on 0466 697 948 or emailing [email protected]