ORDER INFORMATION
Alana Maria Jewellery is all Hand Made to order; please allow up to 3 days to create and process your order, and an additional 2-7 business days depending on your choice of shipping method.
If your order requires urgency before our normal processing time, We will do our best to assist.
For custom order request, please contact us by emailing
[email protected]
[email protected]
Cancellations: For all order cancellations please email us within 24-hours of your order, after this time frame we cannot accept any cancellation due to your order already being created and dispatched within this time frame.
Please use the Contact Us page to get in touch.
Payment: The payment methods we accept are; Mastercard, Visa, Paypal, Apple Pay and American Express.
All parcels are shipped as Express Post with full online tracking.
Track your parcel at auspost.com.au/track
Estimated delivery times once your order has been shipped.
NSW, QLD, VIC, SA, TAS - Next business day or (2 business days to metro areas around busy times)*
WA - 2-3 days (Next business day to Perth CBD only)
NT - 2-3+ days
* Next business day delivery is only available within the Express Post next business day delivery network
