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Our return policy is valid for up to 30 days after the purchase of goods. For online orders, the 30-day period starts from the date of when the parcel was delivered to you. In-store, we can offer exchanges and store credits for eligible products. Online we can offer an exchange of size of the same product and store credits for eligible products. Unfortunately, we do not offer refunds.
Earrings are unable to be returned or exchanged for hygienic reasons.
Custom engraved pieces are final sale and cannot be returned or exchanged.
All orders can either be returned either in-store or online.
International orders are final sale only and may not be returned or exchanged. Alana Maria Jewellery is not responsible for international shipments lost in transit.
To return or exchange an item, please head to our Returns Portal.
I really really love this necklace. The quality is very good and it looks amazing on!
I thought it's really elegant and a great shade of gold. Also great quality. I do wish there was a couple holes at the back because I would like to make it shorter as when I layer it with an 18 inch theres not much gap between them as the Prim beaded necklace droops down a little more than i would like it to.
Beautiful and elegant necklace
Crafted with gold-filled, our jewellery is lasting, high quality, water and tarnish-resistant.
By handcrafting our pieces here in Australia, we can consciously create meaningful jewellery that has a low impact on the planet.
We offer returns up-to 30 days from the purchase date. You can request a store credit or an exchange, excluding earring purchases.
