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Warranty &
Recycling Program
On Orders
Over $120
E-Gift Voucher
As seen on
E-Gift Voucher
Shopping for someone else but not sure what to give them? Give them the gift of choice with a digital Alana Maria voucher
- This Gift voucher will be sent directly to your email. Kindly provide your details at checkout. You can then choose to send the e-voucher to the intended recipient via email or print it for their convenience.
- Each gift card code is unique and should be treated as cash as we are unable to reissue your code.
Please visit one of our boutiques in store if you would prefer a hard copy.
For customer requests please email us: enquiries@alanamariajewellery.com
Our return policy is valid for up to 30 days after the purchase of goods. For online orders, the 30-day period starts from the date of when the parcel was delivered to you. In-store, we can offer exchanges and store credits for eligible products. Online we can offer an exchange of size of the same product and store credits for eligible products. Unfortunately, we do not offer refunds.
Earrings are unable to be returned or exchanged for hygienic reasons.
Custom engraved pieces are final sale and cannot be returned or exchanged.
All orders can either be returned either in-store or online.
International orders are final sale only and may not be returned or exchanged. Alana Maria Jewellery is not responsible for international shipments lost in transit.
To return or exchange an item, please head to our Returns Portal.